Change & Communications Lead, Liquor
Coles Group
full-time
Posted on:
Location Type: Hybrid
Location: Australia
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Job Level
About the role
- Manage the execution of change management plans within the Liquor Transformation & Strategy team.
- Perform activities related to project, program or organisation change that support the successful delivery of sustainable business outcomes.
- Ensure that change plans and activities are developed in line with the Liquor strategy and broader Coles Group strategy.
- Develop clear messaging to support the change vision and stakeholder engagement.
- Leverage data insights and stakeholder input to identify opportunities and partner with internal teams to deliver targeted solutions.
- Manage and embed effective documentation, reporting, and governance processes to ensure consistency and quality in the delivery of change activities.
- Work in partnership with clear two-way communication to understand both internal and external stakeholder needs and concerns to ensure mutual benefits.
Requirements
- Demonstrated experience in a change management role that can design and implement successful change plans, initiatives and interventions.
- Ideally gained experience in a retail or FMCG environment.
- Tertiary qualification in a related field (highly desirable).
- Proven capability in bringing stakeholders on the journey to adopt new ways of thinking whilst showcasing knowledge of applying change management concepts.
- Proven ability to multitask and manage competing priorities in a fast-paced environment.
- Strong problem-solving skills with the ability to resolve complex or ambiguous scenarios.
- An inquisitive mindset that challenges assumptions and biases when interpreting data or questions.
Benefits
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementproject managementprogram managementdata analysisstakeholder engagementdocumentationreportinggovernance processesproblem-solvingmultitasking
Soft Skills
communicationcollaborationadaptabilitycritical thinkinginquisitive mindsetleadershiporganizational skillsstrategic thinkinginterpersonal skillsresilience
Certifications
tertiary qualification