Content & Audience Manager
Coles Group
full-time
Posted on:
Location Type: Office
Location: Hawthorn East • Australia
Visit company websiteExplore more
About the role
- You will lead the content planning process end to end, bringing clarity to complex stakeholder inputs and translating them into clear and actionable briefs.
- You will work closely with channel specialists and agency partners to ensure assets are delivered on time, aligned to customer needs and supported by insights that help the business continuously improve.
- Develop comprehensive, channel-agnostic content briefs informed by customer and audience insights.
- Manage the annual content calendar and secure alignment across key business stakeholders.
- Lead production, implementation and optimisation of print and digital content assets.
- Consolidate multiple inputs into clear, prioritised content plans aligned to marketing strategy.
- Report on omni-channel plans, campaign performance and opportunities for improvement.
Requirements
- Strong project management skills with the ability to keep multiple workstreams moving.
- Excellent stakeholder management and the ability to influence across diverse teams.
- The ability to simplify complex information into clear and actionable briefs and recommendations.
- Expertise in marketing communications, including content strategy, multi-channel content management and implementation.
- Extensive agency management experience, including contract negotiation and budget oversight.
- Demonstrated experience in budget management for content or campaign delivery.
Benefits
- Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
- Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
content planningcontent briefscontent managementcampaign performancebudget managementagency managementcontract negotiationdigital contentprint contentmarketing strategy
Soft Skills
project managementstakeholder managementinfluencingsimplifying complex informationcommunicationcollaborationprioritizationinsight generationadaptabilityleadership