Risk Systems Manager
Coles Group
full-time
Posted on:
Location Type: Office
Location: Hawthorn East • Australia
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Tech Stack
About the role
- Leading the strategic and operational use of systems to support the effective management of Risk and Compliance across the organisation.
- Bridging the gap between business needs and system capability, ensuring risk management frameworks, policies, and processes are supported by robust, fit-for-purpose technology solutions.
- Defining the Coles Governance, Risk and Compliance roadmap, including enablement of key governance, risk and compliance process.
- Optimisation of systems to support risk and compliance activities.
- Provide thought leadership on system capabilities, architecture, and improvements aligned to the Risk and Compliance strategy.
- Lead system-related projects, including upgrades, enhancements, and integrations.
- Collaborate with Risk and Compliance teams to translate business needs into system requirements.
- Partner with IT and third-party vendors to implement and maintain effective system solutions.
- Provide training and support to system users, ensuring consistent and effective use of tools.
- Support delivery of Risk and Compliance reporting to the business and board.
- Support the design and documentation of system processes, access controls, and audit trails.
- Ensure data integrity, system security, and alignment with privacy and compliance obligations.
- Develop and maintain governance documentation (e.g., procedures, user guides, change logs).
- Identify and implement opportunities to automate manual processes and improve system usability.
Requirements
- A sound working knowledge of risk and compliance management is essential.
- Prior consulting experience is highly regarded, particularly in advising on system design and implementation in complex environments.
- Proven experience managing or supporting systems in a Risk and/or Compliance environment.
- Strong understanding of risk management and compliance frameworks, policies, and practices.
- Experience in system implementation, configuration, and/or support.
- Ability to manage multiple priorities and communicate effectively with technical and non-technical stakeholders.
- Analytical and problem-solving skills with a focus on user experience and operational efficiency.
- Tertiary degree in Business, Information Systems, Risk Management, or a related field.
- Familiarity with GRC platforms (e.g., RSA Archer, MetricStream, LogicManager, ServiceNow GRC, etc.)
- Project management and/or change management experience.
- Exposure to risk reporting and data analytics tools.
- Strategic thinker with a hands-on approach to problem-solving.
- Excellent interpersonal and communication skills.
- Adaptable and able to operate in a fast-paced, evolving environment.
- Strong stakeholder engagement and relationship management capabilities.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
risk managementcompliance managementsystem implementationsystem configurationdata analyticsprocess automationsystem securityuser experienceoperational efficiencyproject management
Soft Skills
analytical skillsproblem-solving skillscommunication skillsinterpersonal skillsstakeholder engagementrelationship managementadaptabilitystrategic thinkingleadershipcollaboration
Certifications
degree in Businessdegree in Information Systemsdegree in Risk Management