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Senior Researcher, Consumer – Advanced
CoinbaseSenior User Researcher responsible for user research for Coinbase's Advanced Trade team. Collaborating with Design, Product, and Data to enhance trading experiences for high-volume, analytical traders.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading user research initiatives, synthesizing qualitative and quantitative data to inform product strategy, and managing stakeholder relationships effectively. Proficient in designing research methodologies tailored to complex user populations, particularly in the financial and trading sectors.
Highest-signal resume keywords
User Research ExperienceMixed-Methods ResearchQuantitative Data SynthesisStakeholder ManagementCrypto Trading Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Usability TestingConcept TestingSurveysIn-Product FeedbackResearch Report WritingResearch Program DevelopmentData AnalysisExperiment DesignResearch PrioritizationUser Insight Synthesis
Soft Skills
CollaborationCommunicationGuidanceInfluencingAdaptability
Tools & Technologies
SprigGenerative AI
Industry Keywords
Financial MarketsTrading PlatformsHigh-Frequency TradersTrader PopulationsUser Needs
About the role
Key responsibilities & impact- Lead the UX research function for the Advanced Trade team, partnering closely with Design, Product, and Data to turn user insights into actionable product ideas and measurable impact.
- Conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, and in-product feedback (Sprig), tailored to sophisticated, hard-to-reach trader populations.
- Synthesize qualitative findings with quantitative data and analytics to produce clear research reports with actionable design and product recommendations.
- Build and maintain scalable research programs (customer councils, self-serve testing cadences, sales insight synthesis) that keep the team continuously connected to user needs.
- Guide stakeholders across product, design, and data through translating research insights into roadmap priorities and experiment hypotheses.
Requirements
What you’ll need- 5+ years of user research experience, including serving as the primary research point of contact for a large product area with multiple stakeholders.
- Proven ability to design and execute research with sophisticated, hard-to-reach populations, such as professional or high-frequency traders.
- Fluency in quantitative data and experimentation, with demonstrated ability to synthesize qualitative insights with metrics to influence product strategy.
- Track record of independently managing research prioritization across competing stakeholder needs while guiding designers and PMs through their own research efforts.
- Familiarity with crypto trading, financial markets, or trading platforms preferred but not required.
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Benefits
Comp & perks- equity and bonus eligibility
- benefits (medical, dental, vision, 401(k))