Staff Technical Program Manager, CX Agent Experience

Coinbase

Staff Technical Program Manager overseeing Agent Cockpit platform at Coinbase. Driving program delivery and collaborating with multiple teams to ensure operational efficiency.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesLead💰 $176,035 - $207,100 per yearWebsite

About the role

Key responsibilities & impact

Own the program management framework for Agent Cockpit
Drive technical dependency coordination and platform migrations
Lead launch readiness and operational risk management
Partner with Engineering on reliability, observability, and performance programs
Manage cross-functional alignment across multiple teams
Support agent enablement

Requirements

What you’ll need

8+ years of technical program management experience
Proven experience coordinating engineering dependency management and API/interface migrations across teams
Demonstrated ability to drive security reviews, launch-readiness processes, and operational risk workflows in production environments
Experience working in regulated or compliance-heavy environments
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Experience applying Agile, Lean, or similar delivery frameworks to real-world execution
Utilizes generative AI responsibly, maintaining human oversight

Benefits

Comp & perks

medical
dental
vision
401(k)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Program Management FrameworkAPI MigrationLaunch ReadinessSecurity ReviewsOperational Risk WorkflowsGenerative AI Utilization

Soft Skills

Cross-Functional CollaborationLeadership