Coinbase

Senior Product Manager – Identity Verification

Coinbase

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $207,485 - $244,100 per year

Job Level

Senior

About the role

  • Own the end-to-end Identity Verification platform strategy, roadmap, and execution
  • Drive platformization efforts to enable CUJ owners to configure IDV requirements, decision rules, and vendor preferences self-serve
  • Manage vendor relationships and optimize routing across IDV vendors (Onfido, Au10tix, Persona, etc.) to maximize success rates, minimize fraud, and optimize costs
  • Lead initiatives to combat synthetic fraud and AI-generated identity attacks through new detection features, challenges, and e-ID integrations
  • Deliver composable IDV components (document collection, liveness, facematch, motion) that can operate independently for various CUJs
  • Partner closely with Engineering, Design, Risk, Compliance, and CX to deliver world-class IDV experiences
  • Define and track key metrics including IDV success rates, fraud rates, P90 processing time, and contact rates
  • Build and ship developer-friendly APIs, SDKs, testbench tooling, and observability to accelerate product team integrations

Requirements

  • 7+ years of product management experience, with significant experience in Identity, Verification, Trust & Safety, or adjacent domains
  • Experience building and scaling platform products with self-serve configuration, APIs, and SDKs
  • Strong technical aptitude with the ability to partner effectively with engineering on complex backend systems and vendor integrations
  • Experience with vendor management, including performance evaluation, contract negotiation, and multi-vendor routing optimization
  • Demonstrated ability to balance competing priorities across fraud prevention, user experience, and cost optimization
  • Strong analytical skills with experience defining and tracking success metrics
  • Excellent written and verbal communication skills; ability to influence cross-functional stakeholders
  • Experience working in a regulated environment (fintech, payments, or similar)
Benefits
  • medical
  • dental
  • vision
  • 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Identity VerificationAPIsSDKsdocument collectionliveness detectionfacematchmotion detectionfraud preventionvendor managementperformance evaluation
Soft Skills
analytical skillswritten communicationverbal communicationinfluencing stakeholdersbalancing prioritiescollaborationleadershipstrategic thinkingproblem-solvingnegotiation