Analyst

• Contribute to the definition of the company's observability strategy, aligned with industry best practices (SRE/DevOps).
• Design and implement end-to-end monitoring solutions.
• Configure alert thresholds (SLIs/SLOs) based on business impact and minimize notification noise.
• Develop and maintain informative and visually clear dashboards (e.g., Grafana, Kibana) for real-time visibility.
• Implement and optimize monitoring automation, from agent deployment to automatic alert response (AIOps basic/intermediate).
• Administer and maintain monitoring platforms (updates, patches, cost optimization).
• Create and maintain technical documentation (runbooks, monitoring procedures, service maps).

Monitoring and Observability Analyst – Sat, Sun, Holidays

Monitoring and Observability Analyst

Dispute Analyst – Remote, LATAM

Back Office Analyst Jr/Ssr – Tesorería

Analista de Calidad