Senior Enterprise Account Executive, Financial Services
Highspot
ReactSpark
Senior/Staff Program Manager
Cobot
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $180,000 - $240,000 per year
Job Level
Senior
Tech Stack
React
About the role
- Serve as the primary client-facing program leader for a portfolio of high-impact robotics consulting engagements, ensuring alignment between customer objectives and technical delivery.
- Collaborate closely with the consulting team, as well as sales, product, and operations, to define scope, success metrics, milestones, and deliverables.
- Develop, maintain, and drive detailed project and program plans, ensuring on-time delivery within scope and budget.
- Build and sustain trusted relationships with senior customer leaders, providing clear status updates, risk assessments, and recommendations.
- Identify potential risks, develop mitigation strategies, and drive issues to resolution quickly and decisively.
- Lead post-engagement reviews and implement process improvements to enhance efficiency and scalability across future projects.
- Establish and look for ways to expand our role within key customer accounts, for both Flywheel and Proxie.
- Oversee strategic consulting engagements for major enterprise accounts across Healthcare, Logistics, and Manufacturing, transforming customer operations toward automation and robotics.
- Balance multiple stakeholders, lead complex engagements, manage customer success, and ensure Flywheel professional services overdeliver on objectives.
- Anticipate challenges before they arise and bring solutions; build trust, communicate clearly, and drive execution in high-visibility accounts.
Requirements
- Bachelor’s degree in Engineering, Business, or related field.
- 8+ years of professional experience in program or project management, with at least 3 years leading customer-facing professional services engagements.
- Demonstrated experience leading complex robotics, automation, or advanced technology design or deployment projects in healthcare, manufacturing, or related sectors.
- Strong understanding of robotics systems, hardware/software integration, and deployment methodologies.
- Exceptional communication skills—able to clearly convey technical concepts to non-technical audiences and vice versa.
- Proven ability to build deep, trust-based relationships with enterprise customers.
- Strong analytical and organizational skills, with a bias toward action and continuous improvement.
- Willingness to travel (up to 50%) to customer sites.
- Must have and maintain US work authorization.
- Preferred: Master’s degree in Engineering, Business Administration, or related discipline.
- Preferred: Experience in a startup or early-stage technology environment.
- Preferred: Track record of scaling consulting engagements from initial scope into multi-year partnerships.
- Preferred: Experience with systems integration, enterprise change management, and technology adoption strategies.
- Preferred: Background in healthcare technology or regulated environments.
