Clinical Operations

• Manage the design and execution of high-impact initiatives that advance clinical program performance, such as care coordination pilots, quality improvement efforts, and workflow optimization, including implementation planning, deployment, and ongoing performance tracking of the initiatives.
• Translate strategic goals into actionable project plans with milestones, owners, and measurable outcomes, and owning accountability for successful execution.
• Monitor project progress and ensure alignment with clinical, operational, and business priorities.
• Build and refine operational frameworks, dashboards, and process documentation to enable consistent and efficient execution across teams.
• Develop playbooks and implementation models for repeatable success in clinical operations.
• Partner with cross-functional teams (Clinical, Data, Product, Operations, Compliance) to ensure smooth execution and knowledge sharing.
• Coordinate with external partners and vendors to align systems, timelines, and outcomes.
• Identify inefficiencies, bottlenecks, or gaps in care delivery workflows and drive solutions.
• Gather and analyze performance data to surface insights that inform operational and strategic decisions.
• Establish feedback loops with clinical teams to continuously improve processes and systems.

Special Project Lead – Clinical Operations

VP, Associate General Counsel – Clinical Operations

Clinical Quality Manager – Population Health

Senior Project Manager, Strategic Operations, Global Clinical Operations

Associate Director, Clinical Operations Lead – Asthma

Director, Clinical Operations