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Climate First Bank

Commercial Solutions Banker

Climate First Bank

Commercial Solutions Banker at Climate First Bank delivering high-touch digital banking experiences for commercial clients while supporting sustainability efforts.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in commercial banking and treasury management, with a strong focus on client onboarding, digital banking solutions, and regulatory compliance. Proven ability to build client relationships and enhance the digital client experience through effective communication and support.

Highest-signal resume keywords
Commercial Banking ExperienceTreasury Management KnowledgeDigital Banking ProficiencyClient Relationship ManagementBilingual Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account OpeningDocumentation RequirementsDigital Treasury ServicesTroubleshooting Digital ToolsCash Management Monitoring
Soft Skills
Client EngagementProactive SupportProcess Improvement
Tools & Technologies
Digital Banking PlatformsOnline Banking Tools
Industry Keywords
Commercial AccountsBusiness BankingRegulatory ComplianceQuality ControlEnvironmental Justice

About the role

Key responsibilities & impact
  • Act as the primary contact for new commercial and business clients throughout the account opening process
  • Open commercial checking, money market, CD, and specialized business accounts
  • Guide clients through documentation requirements and assist in structuring accounts
  • Support digital onboarding communications and ensure accurate, timely account setup
  • Assist clients with setup and management of digital treasury services
  • Deliver training and onboarding on digital platforms and tools to clients
  • Partner with internal teams to ensure accurate and efficient service implementation
  • Serve as the primary contact for Tier 1 service and technical inquiries related to online and mobile banking platforms
  • Address troubleshooting of digital banking tools
  • Monitor and respond to support queues and shared inboxes to ensure timely, accurate resolution
  • Deliver a proactive, concierge-level experience by responding to inquiries, resolving issues, and providing personalized support
  • Build and maintain strong commercial client relationships to drive engagement and retention
  • Identify opportunities to introduce additional banking solutions aligned with client needs
  • Ensure all onboarding and servicing activities adhere to regulatory requirements and internal policies
  • Monitor cash management activity for anomalies or risk indicators, escalating issues as appropriate
  • Maintain accurate records and documentation to support audits and quality control
  • Identify process improvements to enhance efficiency and the overall digital client experience
  • Adopt a commitment to environmental, social, economic, and racial justice

Requirements

What you’ll need
  • 3-5 years experience in commercial or business banking, treasury management, or a similar client service role
  • Strong understanding of commercial account structures and treasury service products
  • Bilingual proficiency preferred
  • Prior experience working in a digital-first or remote banking environment preferred

Benefits

Comp & perks
  • 100% employer-paid health coverage for employees; employer contribution for dependents
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Free Telemedicine access via Teladoc
  • 401(k) with 6% Employer Match — No Vesting Period
  • Employee Stock Options
  • Exclusive Employee Banking Perks
  • 0% Financing for Employee Solar Loans
  • Employee Only Mortgage Product with exclusive interest rates and terms
  • 0% Financing for Eligible Electric Vehicles (EVs)
  • Referral Incentives
  • 2–4 Weeks of Vacation based on officer level plus additional tenure-based time
  • 64 Hours of Paid Sick Time for all full-time employees
  • Company-Paid Life Insurance
  • Short- & Long-Term Disability Insurance
  • Voluntary Life, Accident & Critical Illness Coverage
  • Employee Assistance Program (EAP) with free counseling, legal, and financial services