Founding Forward Deployed Engineer

Clera

Founding Forward Deployed Engineer at a Y Combinator-backed startup building AI agents for logistics. Responsible for technical deployments and customer success in the US market.

Posted 7/21/2026full-timeAustin • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technical deployments and integrations, with a strong foundation in software engineering and the ability to communicate complex concepts effectively. Proven experience in customer-facing roles, particularly in fast-paced environments, with a focus on building relationships and driving customer success.

Highest-signal resume keywords

Technical Customer SuccessSaaS IntegrationSoftware Engineering FundamentalsExcellent Communication SkillsLogistics Background

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringCode DebuggingAPI IntegrationData PipelinesWebhooksAI/ML FamiliarityRoute OptimizationGPS TelematicsJob Management PlatformsDeployment Playbooks

Soft Skills

Self-Starter MentalityRelationship BuildingProblem Solving

Industry Keywords

LogisticsFleet ManagementWaste ManagementIndustrial OperationsCustomer Onboarding

About the role

Key responsibilities & impact

Own end-to-end technical deployments for US customers, from onboarding through to long-term success
Integrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflows
Act as the primary technical point of contact for US customers, diagnosing and resolving issues quickly
Work closely with the product and engineering teams to translate customer feedback and field learnings into product improvements
Build repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motion
Identify and surface expansion opportunities within existing accounts
Travel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teams

Requirements

What you’ll need

3–10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical role
Strong software engineering fundamentals — comfortable reading, writing, and debugging code across a modern stack
Experience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.)
Excellent communication skills — able to translate complex technical concepts for non-technical operations teams
Self-starter mentality with the ability to operate independently in an early-stage, fast-moving environment
Based in or willing to relocate to Austin, TX
Background in logistics, fleet management, waste management, or industrial operations (Nice to Have)
Experience at an early-stage startup or as a first/founding hire in a technical go-to-market role (Nice to Have)
Familiarity with AI/ML-powered products or route optimization tools (Nice to Have)
Experience working with GPS telematics or job management platforms (Nice to Have)

Benefits

Comp & perks

Founding-team equity participation
High-ownership role with direct influence on product, culture, and US market strategy