
Spanish-Bilingual Patient Navigator – Mental Health
Clarity Squared Behavioral, Inc.
part-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Facilitate communication between our mental health professionals and clients
- Schedule appointments, maintain client records, respond to inquiries, and support administrative duties
- Create a welcoming and inclusive environment for clients
- Interact daily with both patients and mental health providers
Requirements
- High school diploma or equivalent (Bachelor's degree preferred)
- Fluency in Spanish and English, with excellent verbal and written communication skills in both languages
- Must work in a HIPPA compliant environment
- Previous experience in a receptionist or administrative role in a healthcare setting, preferably in a mental health.
- Familiarity with mental health terminology and practices is a plus
- Strong organizational skills, attention to detail, and ability to multitask
- Proficiency in computer systems and software (e.g., MS Office, Athena electronic medical records, etc.)
- Compassionate and empathetic nature, with the ability to remain calm in stressful situations
- Understanding of the importance of confidentiality and privacy in the mental health industry
- Cultural sensitivity and ability to work effectively with diverse populations
- Willingness to pitch in to address issues as they arise in a fast changing startup environment.
Benefits
- Very competitive compensation
- Work from home/remote
- Highly collaborative organization that treats you like family
- Excellent potential for professional development
- Equity participation available in a fast growing, high potential startup.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fluency in Spanishfluency in EnglishHIPAA compliancemental health terminologyadministrative experienceattention to detailmultitaskingcomputer proficiencyMS OfficeAthena electronic medical records
Soft Skills
verbal communicationwritten communicationorganizational skillscompassionempathycalmness under stresscultural sensitivityadaptabilityproblem-solvinginterpersonal skills
Certifications
high school diplomaBachelor's degree