Salary
💰 $100,000 - $140,000 per year
About the role
- Responsible for subject matter assessment of complex casualty claims
Assessing claims quality across the enterprise
Collaborating cross-functionally to develop, implement, and refine claims solutions, tools, and processes
Translate front-line claim and litigation into product features and process enhancements
Conduct product reviews across product lines for accuracy and consistency
Prepare detailed quality reports with findings, root cause analysis, and recommendations
Develop and implement test plans and business use cases for products; review and approve use cases and testing results
Requirements
- Bachelor’s degree and Master's degree
At least 5 years of professional experience in handling casualty claims across all 50 states
Business acumen and ability to conduct/implement quality process and procedures
Demonstrated strategic thinking and/or product development experience
Excellent communication, presentation, and problem-solving skills
Proficient in Excel
Preferred: Exposure to insurtech, hands-on software product experience, JD degree, CPCU, ARM, and/or AIC certification