Communications

• The Communications Coordinator plays a critical role in keeping Claire’s store teams informed, engaged, and aligned with corporate initiatives.
• This role is responsible for developing and delivering clear, consistent, and brand-right communications that drive operational excellence, support key business priorities, and strengthen the connection between corporate leadership and our store-level team members across North America.
• Craft clear, concise, and on-brand messages that translate corporate priorities into actionable guidance for store teams.
• Ensure communications reflect Claire’s tone of voice and inspire engagement from a diverse retail audience.
• Develop and distribute internal newsletters, memos, and announcements to keep teams informed of promotions, policy updates, operational changes, and company news.
• Maintain a communication calendar to ensure consistent cadence and timely delivery of critical updates.
• Partner closely with Operations, HR, Marketing, Visual Merchandising, and Training to ensure alignment and consistency across all messages.
• Serve as a liaison between store teams and corporate office, collecting feedback to improve communication effectiveness.
• Collaborate with internal French Translator to ensure Quebec-compliant, bilingual communications are distributed promptly.
• Draft and edit content for internal platforms, including SOPs, training materials, leadership messages, and event announcements.
• Provide guidance on best practices for urgent or sensitive issues (e.g., system outages, product recalls, policy changes).

Communications Coordinator

Senior Manager – Innovation, Scientific Communications

Senior Director, Communications & Marketing

Director, Corporate Reputation Communications

Communications Systems Interface Engineer

Chief Communications Officer