Assistant Store Manager
Claire's
full-time
Posted on:
Location Type: Office
Location: Lakewood • California • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $23 per hour
Job Level
Junior
About the role
- Take ownership of store sales by delivering outstanding customer experience, upselling products, and implementing promotions to maximize revenue.
- Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance the shopping journey.
- Provide piercing services as a trained piercing specialist, ensuring a safe, fun, and professional experience.
- Maintain inventory accuracy, handle transactions efficiently, and keep the store well-merchandised and visually appealing.
- Train and motivate team members in achieving sales goals and delivering top-notch customer service.
- Showcase Claire's products and stay up to date with the latest fashion trends to translate that knowledge into product recommendations and styling tips.
Requirements
- You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
- You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
- You hold a high school diploma or equivalent and have a minimum of one year of retail management experience, along with at least one year of overall retail experience.
- At least one year of retail management experience preferred.
- You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
- You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
- You are passionate about providing our customers with opportunities to express themselves freely every day.
- You are energized by interacting with customers and stive to provide excellent service throughout their visit.
- You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
- You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
- You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
- You’re a driven team player with a positive attitude and willingness to learn.
- You’re self-motivated and organized, as some of our stores may require you to work alone at times.
- You show a passion for fashion and stay up to date with the latest trends, which can contribute to enhancing the customer experience and driving sales.
- You can create a curated fashion look with product during your shift.
- Willingness to become a trained piercing specialist and provide expert guidance to customers.
Benefits
- Full-Time employees will be eligible for benefits (Medical, Dental, Vision, Employee Assistance Program, Life Insurance)
- Generous employee discount on Claire's products
- Opportunities for advancement and career development
- Fun and inclusive work environment with supportive teammates
- Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave
- Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states
- *Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
piercing servicesPOS system operationinventory managementsales analysiscash handlingmerchandisingcustomer serviceupsellingproduct recommendationsstyling advice
Soft skills
patienceempathycommunicationteamworkcompassionintegritycustomer delightdiversityself-expressionpositive attitude
Certifications
high school diploma or equivalenttrained piercing specialist