Supervisor/Manager
Claire's
Salary
💰 $12 - $14 per hour
Job Level
Junior
About the role
- Own the Sales Game: Crush sales goals by delivering next-level customer experiences, upselling must-have accessories, and hyping up promos to drive revenue.
- Piercing Excellence: Join the ranks of our piercing experts through comprehensive training. Become a trusted guide for customers - conducting piercings, educating on aftercare, maintaining a sterile environment, addressing questions and concerns throughout the process.
- Keep It Fresh: Maintain an Insta-worthy store with perfect displays, organized inventory, and easy-to-shop layouts.
- Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe.
- Brand Representation: Showcase Claire's products and services and stay plugged into the latest fashion and social media trends to help customers find their perfect style.
- Store Operations: Oversee operations including managing inventory, handling cash transactions, visual merchandising, and coordinating promotional activities.
- Create Shareable Moments: Encourage customers to show off their new accessories and piercings on social media.
Requirements
- You can conduct piercings and demonstrate patience and empathy, particularly with young or anxious customers.
- You are proficient in operating a POS system to facilitate transactions and manage sales efficiently, contributing to smooth store operations.
- You have completed some high school and have at least one year of retail management experience.
- At least one year of retail experience, ideally with some leadership or sales-driving responsibility.
- You can stand during scheduled shifts and maneuver 11-35kg (25-75lbs).
- You can bend, stoop, extended reaching, and climb ladders or step stools while placing merchandise throughout the store and assisting customers.
- You are passionate about providing our customers with opportunities to express themselves freely every day.
- You are energized by interacting with customers and strive to provide excellent service throughout their visit.
- You are inspired by our values of teamwork, compassion, integrity, customer delight, diversity, and self-expression.
- You have strong verbal and written communication skills to effectively interact with customers, employees, and management.
- You possess a strong grasp of mathematics, essential for tasks such as inventory management, sales analysis, and cash handling.
- You are a driven team player with a positive attitude and willingness to learn.
- You’re self-motivated and organized, as some of our stores may require you to work alone at times.
- You show a passion for fashion and stay up to date with the latest trends.
- You can create a curated fashion look with product during your shift.