Claire's

Communications Coordinator

Claire's

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • 🇺🇸 United States

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Salary

💰 $42,640 - $58,240 per year

Job Level

JuniorMid-Level

About the role

  • Craft clear, concise, and on-brand messages that translate corporate priorities into actionable guidance for store teams
  • Develop and distribute internal newsletters, memos, and announcements to keep teams informed of promotions, policy updates, operational changes, and company news
  • Partner closely with Operations, HR, Marketing, Visual Merchandising, and Training to ensure alignment and consistency across all messages
  • Draft and edit content for internal platforms, including SOPs, training materials, leadership messages, and event announcements
  • Provide guidance on best practices for urgent or sensitive issues (e.g., system outages, product recalls, policy changes)
  • Collect and analyze feedback from the field to measure communication reach, clarity, and engagement
  • Support and adhere to all company policies, procedures, and guidelines

Requirements

  • Associate degree in Communications, Business, or related field (Bachelor’s preferred)
  • 2+ years of experience in communications, internal communications, or retail operations
  • Proven ability to work independently with minimal supervision while collaborating cross-functionally
  • Strong written and verbal communication skills with a keen eye for detail and brand consistency
  • Proficiency in Microsoft Office Suite and communication platforms (e.g., Teams, Outlook)
  • Ability to manage multiple projects in a fast-paced, deadline-driven environment
  • Experience supporting communications for a retail or multi-unit organization strongly preferred
  • Strong interpersonal skills and ability to connect with diverse audiences
  • Willingness to travel occasionally for meetings, store visits, or training.
Benefits
  • Medical, dental, and vision insurance
  • Voluntary welfare plans
  • Bonus plan eligibility
  • 401(k) match
  • Vacation time
  • Sick time and paid leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
communicationsinternal communicationscontent draftingcontent editingfeedback analysisproject management
Soft skills
written communicationverbal communicationattention to detailcollaborationinterpersonal skillsindependenceadaptability
Certifications
Associate degree in CommunicationsBachelor’s degree in Communications