Senior Marketing Operations Manager

CKEditor

Senior Marketing Operations Manager leading marketing operations across four SaaS brands at Tiugo Technologies. Architecting and optimizing marketing technology for effective go-to-market strategies.

Posted 6/30/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own marketing operations across all four brands
Architect, build, maintain, and optimize the marketing technology foundation that powers our GTM engine
Administer and optimize our marketing automation instances across all four brands (Pardot)
Define scoring and grading models, MQL thresholds, and the automation programs
Manage platform health: Email deliverability, database capacity strategy, CRM sync integrity, form infrastructure, etc.
Oversee the lead lifecycle domain end to end, from first website touch to sales-ready pipeline
Ensure funnel definitions and lifecycle consistency across brands
Partner with Salesforce admin team for lead routing and assignment assessment
Maintain attribution and campaign influence integrity for measurable marketing impact
Diagnose and fix lifecycle automation issues quickly and at the root
Collaborate with campaign ops and marketing teammates for segmentation, list strategy, usage-data driven campaigns, and automation design
Manage relevant AI tools and vendor relationships, serving as the go-to contact for the martech stack

Requirements

What you’ll need

5+ years in marketing or GTM operations, including experience operating across multiple business units, instances, or orgs
Deep marketing automation expertise; Pardot (Account Engagement) experience strongly preferred, but comparable experience in other tools is acceptable
Strong working knowledge of Salesforce as it relates to marketing: standard/custom objects, campaigns and attribution, flows, sync behavior, reporting
Concept-level mastery of scoring, lifecycle design, attribution, and deliverability, independent of any one tool
Hands-on use of AI tools in your daily operations work. Claude Code, Cowork, or similar
Self-directed prioritization in a multi-stakeholder environment, with clear written communication and ability to generate effective documentation and enablement content
Strongly Preferred GA4 / Google Tag Manager administration, including server-side tagging
Enrichment platform administration (ZoomInfo or comparable)
Experience in M&A, multi-brand, PE-backed, or post-acquisition environments

Benefits

Comp & perks

Extra paid leave and dedicated funds to pursue personal development (up to 5 days and $1500 a year based on tenure)
Competitive medical, retirement and PTO benefits
Fully remote work environment
Access to a mental health and wellbeing platform with 24/7 dedicated psychological support, and targeted programs to promote wellness

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Hard Skills & Tools

Marketing OperationsLifecycle DesignAttribution ModelingEmail DeliverabilityDatabase Capacity StrategyScoring ModelsCRM Sync IntegritySegmentation StrategyCampaign Influence IntegrityAI Tools Usage

Soft Skills

Self-Directed PrioritizationClear Written CommunicationEffective Documentation Generation