Registered Nurse Care Manager

Cityblock Health

RN Care Manager coordinating complex care for Medicaid and lower-income Medicare communities. Creating care plans, closing quality gaps, and supporting members through clinical programs and transitions of care.

Posted 8/4/2026full-timeWorcester • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing clinically complex members through care plan development, coordination with healthcare teams, and effective communication. Proficient in conducting clinical assessments, medication management, and utilizing electronic health records to enhance patient care.

Highest-signal resume keywords

Registered Nurse (R.N.)Clinical JudgmentMotivational InterviewingTrauma-Informed CareElectronic Health Records

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clinical AssessmentsCare Plan DevelopmentMedication ReconciliationICD/CPT CodingChronic Disease ManagementBehavioral Health ScreenersQuality Gap InitiativesTherapeutic InterventionsIn-Person Clinical ExaminationsHealth Maintenance

Soft Skills

Critical ThinkingWritten CommunicationVerbal CommunicationActive ListeningCollaboration

Tools & Technologies

Care Facilitation ToolsScheduling PlatformsElectronic Health Records

Industry Keywords

Clinical ProgramsCommunity Health PartnerEmergency Department TransitionsBehavioral Health ProgramsSelf-Efficacy Screeners

About the role

Key responsibilities & impact

Manage a panel of clinically complex members supporting clinical programs, quality gap initiatives, and ED/IP utilization.
Collaborate with members to create care plans, oversee progress, reassess needs, and support program or pathway graduation.
Coordinate with the integrated Cityblock Care Team, external providers, and community partners.
Communicate program expectations, including duration and goals, to engaged members.
Complete self-efficacy, condition-specific, and behavioral health screeners, including PHQ-9, GAD-7, AUDIT, and DAST-10.
Refer members to behavioral health programs as needed.
Conduct in-person clinical examinations and help determine member placement in programs of varying intensity.
Prepare for and participate in case conferences, leading discussions when necessary.
Develop care plans, address social needs with Community Health Partner support, and coordinate comprehensive care.
Conduct regular clinical visits and follow-ups, monitor therapeutic interventions, and address member needs.
Support health maintenance, chronic disease management, and co-occurring psychiatric disorder care.
Perform medication reconciliation, administration, compliance, and education.
Address prioritized quality gaps and maintain thorough chart documentation and ICD/CPT coding.
Use care facilitation tools, electronic health records, and scheduling platforms to gather data, document interactions, track tasks, and communicate with resources.
Support members through inpatient and emergency department transitions of care.

Requirements

What you’ll need

Graduate of an accredited school of nursing (R.N.)
3+ years of experience
Strong critical thinking and sound clinical judgment
Ability to make complex decisions independently and recognize when to collaborate
Ability to identify system barriers and develop creative, practical solutions
Strong written and verbal communication across phone, text, virtual, and in-person settings
Comfortable using technology to engage members remotely
Knowledge of Motivational Interviewing and Trauma-Informed Care principles
Ability to translate clinical information for non-clinical audiences and actively listen
Medical clearance requirements, including evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or an approved medical or religious accommodation

Benefits

Comp & perks

Health insurance
Life insurance
Retirement benefits
Participation in the company’s equity program
Paid time off, including vacation and sick leave