Customer Service Representative, PT – Parks
City of Arlington
Customer Service Representative, Driver Eligible, Part-Time
City of Arlington
part-time
Posted on:
Location Type: Office
Location: Arlington • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $21 per hour
Job Level
Junior
About the role
- Provide customer service by greeting customers, answering multi-line telephone, taking messages and responding to customer inquiries
- Perform facility maintenance and setup and respond to issues in the facility such as cleanliness or other issues
- Negotiate patron account information, apply policies and procedures, perform standard data entry tasks, and coordination and scheduling of programs
- Respond to multiple demands for information from the public and adjust to change with respect to the subject matter or informational need expressed in the user's inquiry
- Work with various vendors, outside agencies and other departments to accommodate needs for facility access, program information, or facility orientation
Requirements
- High school education
- Minimum of six months related clerical/customer service experience
- Valid Texas Operator's License, Class C
- Knowledge of modern office methods, practices and equipment
- Knowledge of facility management to ensure a safe and productive experience for users and customers
- Skill in operating a multi-line telephone
- Ability to learn and apply computer skills to register customers, authorize refunds and account for site revenues
- Ability to apply appropriate interpersonal skills with the public and city staff to maintain positive relations
- Ability to maintain the cleanliness and safe condition of the work site
- Ability to perform a variety of physical skills including but not limited to seeing, sorting and typing
- Ability to lift or exert forces equivalent to lifting 50 lbs
- Ability to operate a variety of office equipment including a personal computer, fax machine, telephone, calculator, etc
- Ability to drive a motorized vehicle (Safety-Sensitive Position)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryfacility managementoperating multi-line telephonecomputer skillslifting 50 lbsoperating office equipment
Soft skills
customer serviceinterpersonal skillsadaptabilitycoordinationschedulingmaintaining positive relations
Certifications
Texas Operator's License, Class C