Mechanical Service Advisor – Vannes
Citroën Midi Auto 56 Vannes-Auray
full-time
Posted on:
Location Type: Office
Location: Crach • France
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About the role
- Greet customers professionally (in-person and by phone)
- Listen to and assess their needs and schedule appointments
- Prepare repair orders and manage administrative follow-up
- Explain completed work, return vehicles to customers and process billing
- Recommend additional sales: service packages, warranties, parts and accessories
- Ensure customer satisfaction and service quality throughout the customer journey
- Work closely with the workshop and parts teams to meet deadlines
Requirements
- Proven experience in a similar after-sales mechanical role
- Knowledge of the automotive technical environment
- Service-oriented, responsive, meticulous, and professional appearance
- Comfortable with computer tools (DMS, CRM, e-mails, etc.)
- Team player with the ability to work independently
- Driving license (Category B) required
Benefits
- A key role within a dynamic and committed team
- A modern, structured environment with manufacturer processes
- Opportunities for career progression within the MIDI AUTO Group
- A stimulating, people-focused workplace committed to excellence and customer satisfaction
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
after-sales mechanical experiencerepair order preparationbilling processingservice package recommendationwarranty knowledgeparts knowledge
Soft Skills
customer service orientationresponsivenessmeticulousnessprofessional appearanceteam playerindependence
Certifications
driving license (Category B)