IT Support Specialist

CIRM

IT Support Specialist providing technical support and system management for CIRM initiatives. Managing Mac and cloud environments and ensuring a secure IT infrastructure for healthcare breakthroughs.

Posted 7/5/2026full-timeSouth San Francisco • California • 🇺🇸 United StatesMid-LevelSenior💰 $115,638 - $139,632 per yearWebsite

Tech Stack

Tools & technologies

CloudCyber SecurityiOSJamfMacOS

About the role

Key responsibilities & impact

Provide onsite and remote Tier 1-2 technical support for MacOS and Windows devices
Troubleshoot hardware, software, networking, and AV systems
Maintain IT documentation, asset inventories, and support procedures
Conduct user trainings and promote cybersecurity awareness

Requirements

What you’ll need

BS in Computer Science, Information Systems, Engineering, or related field; or 4 years of equivalent professional experience
3 years of experience as IT support, systems administrator, or similar technical role
Strong technical expertise in MacOS & iOS environments, enterprise SaaS platforms, JAMF, Microsoft 365, and SharePoint
Familiarity with cloud technologies and services (IaaS, PaaS, SaaS)
Good understanding of cybersecurity principles, authentication framework, and identity management

Benefits

Comp & perks

Health insurance
Wellness programs
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Technical SupportTroubleshootingAsset Inventory ManagementUser TrainingCybersecurity Awareness

Soft Skills

CommunicationProblem-Solving