Part Time Bilingual Care Ambassador
CircleLink Health
contract
Posted on:
Location Type: Remote
Location: Arizona • Colorado • United States
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Salary
💰 $20 per hour
About the role
- Cold calling Medicare patients using our specialized enrollment software (~15 calls/hour)
- Clearly explain the care program’s benefits, eligibility, and parameters
- Answer questions with empathy and accuracy, ensuring patient understanding
- Motivate and encourage patients to enroll—overcoming objections when needed
- Accurately and thoroughly document every call and patient interaction in our system
- Track and communicate recurring questions, issues, and feedback to management
- Stay up to date on program details and best practices for patient outreach
- Work must be completed on **weekdays** between 9am-6pm ET
- Minimum of 20-25 hours of availability per week **required **
Requirements
- At least two years of outbound **PHONE **sales experience is a **MUST HAVE!**
- **Fluent in both English and Spanish is a MUST HAVE!**
- **Demonstrated experience with high-volume cold calling**, including confidently initiating outbound calls, engaging prospects, and driving appointment-setting results. *This role is 100% cold calling.*
- Self-directed, able to work independently with little supervision while meeting performance metrics
- Good with technology and eager to learn and use new software
- Excellent organizational and time management skills
- Strong communication skills
- Strong critical thinking and problem-solving skills
- A patient-first mindset with the ability to build trust quickly
- Motivation to hit performance goals and a drive to improve every day
- Detail-oriented with a commitment to 100% accurate documentation
- Resilient and adaptable—able to handle objections and keep conversations productive
- *Very strong closing skills are a must*
- Experience in outbound sales and Medicare is highly desired
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
outbound salescold callingappointment settingdocumentationperformance metricsproblem-solvingcritical thinkingclosing skillsbilingual communication
Soft Skills
self-directedorganizational skillstime managementstrong communicationpatient-first mindsettrust buildingmotivationdetail-orientedresilienceadaptability