CircleLink Health

Sales Development Representative – Care Services

CircleLink Health

part-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $20 per hour

Job Level

Mid-LevelSenior

About the role

  • Enroll Medicare patients into a monthly check-in program via outbound calls
  • Contact patients on behalf of their healthcare provider, explain program benefits, address questions, and encourage enrollment
  • Use specialized enrollment software to make calls and document interactions (~15 calls/hour)
  • Answer patient questions with empathy and accuracy and overcome objections to drive enrollment
  • Accurately and thoroughly document every call and patient interaction in our system
  • Track and communicate recurring questions, issues, and feedback to management
  • Stay up to date on program details and best practices for patient outreach
  • Work weekdays between 9am-6pm ET and maintain 20-25 hours of availability per week

Requirements

  • Call Medicare patients using our specialized enrollment software (~15 calls/hour)
  • Clearly explain the care program’s benefits, eligibility, and parameters
  • Answer questions with empathy and accuracy, ensuring patient understanding
  • Motivate and encourage patients to enroll—overcoming objections when needed
  • Accurately and thoroughly document every call and patient interaction in our system
  • Track and communicate recurring questions, issues, and feedback to management
  • Stay up to date on program details and best practices for patient outreach
  • Work must be completed on weekdays between 9am-6pm ET
  • Minimum of 20-25 hours of availability per week required
  • Strong verbal communication skills—you’re confident, clear, and engaging on the phone
  • Spanish fluency highly desired
  • A patient-first mindset with the ability to build trust quickly
  • Motivation to hit performance goals and a drive to improve every day
  • Detail-oriented with a commitment to 100% accurate documentation
  • Resilient and adaptable—able to handle objections and keep conversations productive
  • Very strong closing skills are a must
  • Experience in sales, healthcare, or patient outreach roles highly desired