CircleLink Health

Bilingual LPN Care Coach

CircleLink Health

contract

Posted on:

Location Type: Remote

Location: Remote • New Mexico • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • - Utilize our specialized care management software to call Medicare patients with 2 or more chronic conditions (Diabetes, CHF, Chronic Pain, COPD, etc.) on a monthly basis
  • - Build and maintain rapport with patients to help coach them to improved health through SMART goals and education on self-management strategies
  • - Implement and improve the Plan of Care by updating medications, appointments due, biometrics, symptoms, and interventions made
  • - Connect the patient with community resources as needed, including transportation, personal care needs, prescription/DME assistance, social services, etc.
  • - Conduct Transitional Care Management activities to high-risk patients discharged from the hospital and the ER to reduce unnecessary readmissions.
  • - Close care gaps by encouraging and assisting with preventive care measures, i.e. annual well visits, vaccines, cancer screens, follow-up/specialist appointments, etc.

Requirements

  • - **Fluent in both English and Spanish is a must.**
  • - Self-directed, able to work independently with little supervision while meeting performance metrics
  • - Passion for nursing and improving patient outcomes
  • - Good with technology and eager to learn and use new software
  • - Excellent organizational and time management skills
  • - Strong communication and telephonic skills
  • - Strong critical thinking and problem-solving skills
  • Education and Experience:
  • - Current, unrestricted LPN Compact License **or** New Mexico LPN license is required.
  • - Proficiency with **EPIC** electronic health record and web-based applications is a **must.**
  • - 3-5+ years' experience as a nurse
  • Preferred Education and Experience, but not required:
  • - Case Management or Chronic Disease Management experience **highly** preferred
  • - Certified Diabetes Educator
  • - Experience with Motivational Interviewing or other behavior change communication techniques
Benefits
  • **Compensation:**
  • Care Coach compensation is paid at the rate of $11.00 per one, 20-minute* Clinical Encounter *per patient per month. A *clinical encounter *occurs after two criteria are met: a patient has a successful *clinical call,* and the patient has 20 minutes or more of time in their chart timer. This time includes charting and file reviewing.
  • - Ex: If in one hour you called and spoke with 2 patients and spent 20 minutes with each of them, your pay for that hour would be $22.00 ($11.00/pt reached x 2).
  • - Ex: If in one hour you called and spoke with 2 patients and spent 40 minutes with each of them, your pay for that hour would be $41.00 ($20.50/pt reached x 2).
  • - Ex: If in one hour you called and spoke with 2 patients and spent 60 minutes with each of them, your pay for that hour would be $59.00 ($29.50/pt reached x 2).
  • **Bonus Eligibility:** Coaches who successfully complete THREE months of employment and meet **all **performance expectations will be eligible for a **$300 **performance bonus.
  • **Pay Timing:**
  • Monthly via direct deposit, 40 days after the last day of the first month of service. This is due to the time it takes Medicare to process reimbursements, audit documentation, etc. Thereafter, you will be paid approximately every 30 days after each month.
  • **About CircleLink Health:**
  • CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care. Learn more about us here.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
LPN Compact LicenseNew Mexico LPN licenseChronic Disease ManagementCase ManagementMotivational InterviewingSMART goalsTransitional Care ManagementPatient educationTelephonic communicationProblem-solving
Soft skills
Self-directedOrganizational skillsTime managementStrong communicationCritical thinkingRapport buildingCoachingEager to learnIndependencePassion for nursing
Certifications
Certified Diabetes Educator