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About the role
Key responsibilities & impact- Responsible for implementing and structuring processes, ensuring operational organization, efficiency and continuous improvement of the squads.
- Provide technical and strategic leadership to teams, supporting definitions, prioritization and direction aligned with client and business objectives.
- Manage and develop people, monitoring performance, engagement, expectation alignment and growth of team members.
- Act as an active influencer with the client in organizing and prioritizing the backlog, defining DoR/DoD and directing strategic requests.
- Monitor operational and delivery metrics, conducting analyses, action plans and continuous improvement cycles (PDCA).
- Responsible for ensuring governance, predictability and alignment between squads, stakeholders and partner areas.
- Deliver executive presentations that demonstrate results, the added value of deliveries and team progress through strategic communication and structured storytelling.
Requirements
What you’ll need- Solid knowledge of the Scrum methodology and its ceremonies.
- Monitoring of operational indicators and consistent PDCA cycles.
- Refinement of epics, breaking down stories, complexity estimation and organization of team capacity.
- Continuous communication with the client.
- Resolution and escalation of team blockers.
- Organization and prioritization of activities to achieve Sprint, quarterly and client objectives.
- Experience with AI to accelerate day-to-day activities for yourself and the team.
- Experience orchestrating multidisciplinary teams.
- People management experience.
- Technical knowledge — having come from a tech background is a plus.
- Experience with contactless payment solutions.
- Familiarity with DORA metrics.
- Prior experience in initiatives focused on accelerating deliveries supported by engineering practices.
Benefits
Comp & perks- Health and dental insurance;
- Meal and food allowance;
- Childcare assistance;
- Extended parental leave;
- Partnerships with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
- Profit Sharing (PLR);
- Life insurance;
- Continuous learning platform (CI&T University);
- Discount club;
- Free online platform dedicated to promoting physical and mental health and well-being;
- Pregnancy and responsible parenthood course;
- Partnerships with online course platforms;
- Language learning platform;
- And many others
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Scrum methodologyPDCA cyclesepic refinementcomplexity estimationcontactless payment solutionsDORA metricsengineering practicesAI experienceteam capacity organizationperformance monitoring
Soft Skills
technical leadershipstrategic communicationinfluencingpeople managementteam engagementexpectation alignmentorganizational skillsprioritizationproblem resolutionstorytelling