Product Analyst / Business Analyst, Senior

CI&T

Senior Product/Business Analyst based in São Paulo (hybrid). Leads requirements, user stories, UAT, and process documentation while collaborating with Product Owners and squads to prioritize the backlog and drive continuous improvement.

Posted 5/29/2026full-timeSão Paulo • 🇧🇷 BrazilSeniorWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Understand and define requirements together with the business area, translating user needs into detailed specifications.
Write clear, actionable user stories and test scripts for the Squad.
Monitor execution and actively participate in user acceptance testing (UAT).
Communicate the product vision to development and testing teams.
Build use cases and manage user stories, views, and process flows.
Question and validate definitions presented by the business, ensuring they meet real user needs.
Explain how requirements can be implemented from a functional perspective and drive/improve the user experience.
Document confirmed business processes to serve as a reference for development and IT support.
Apply compliance requirements within the scope of responsibility, ensuring SDLC documentation, system configuration, and compliance activities are up to date.
Understand the company’s IT systems portfolio, be able to specialize in specific applications, and develop product/BPM expertise.
Support and/or facilitate system demonstrations through inspection-and-adaptation workshops as needed.
In partnership with the Product Owner (PO), maintain a deep understanding of business processes and requirements to ensure the Squad’s backlog priorities align with business needs.
Anticipate 2–3 sprints ahead, ensuring each feature has a clear definition of "done" and meets the readiness criteria to enter the sprint.
Help manage dependencies with other squads, working closely with the PO, peer product analysts, and the Product Manager.
Track metrics and build reports to measure progress.
Apply business process improvement methods for optimization.

Requirements

What you’ll need

Senior-level experience as a Product Analyst, Business Analyst, Product Owner, or in a similar role.
Profile and attitude: autonomy, proactivity, and the energy to drive end-to-end deliveries. We seek someone with the initiative to remove obstacles and take ownership from day one.
Communication: an essential soft skill for the role. The professional must be clear and fluent when communicating with various commercial areas and different stakeholders, translating business contexts into objective directions for the Squad.
Location (hybrid model): on-site at the São Paulo office 2–3 times per week, since the business team is based there and values in-person interaction. Residency in the city of São Paulo is required.
Language: intermediate English, used primarily for documentation.
Critical thinking and attention to detail.
Differentials: Spanish. Business experience in a pharmaceutical or health care company. Familiarity with Jira and Confluence.

Benefits

Comp & perks

Health and dental insurance
Meal and food allowance
Childcare assistance
Extended paternity leave
Partnerships with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
Profit Sharing and Results Participation (PLR)
Life insurance
Continuous learning platform (CI&T University)
Discount club
Free online platform dedicated to physical, mental, and overall well-being
Pregnancy and responsible parenting course
Partnerships with online learning platforms
Language learning platform
And many more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user storiestest scriptsuser acceptance testingbusiness process improvementSDLC documentationsystem configurationmetrics trackingreport buildingprocess flowsuse cases

Soft Skills

autonomyproactivitycommunicationcritical thinkingattention to detailinitiativeownershipcollaborationproblem-solvingstakeholder management