CI&T

Mid-level Administrative Analyst

CI&T

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Work in a hybrid model at the client site when necessary
  • Manage registrations, updates, and maintenance of information with clients.
  • Support the onboarding process for new employees, ensuring all steps are completed effectively.
  • Monitor offboarding, ensuring all procedures are carried out according to company guidelines.
  • Manage equipment and peripherals logistics, ensuring employees receive necessary resources within required timeframes.
  • Process access requests to systems and resources, ensuring requests are fulfilled according to contractual guidelines and within SLA.
  • Track hours worked by squads to ensure correct and efficient monthly billing.
  • Follow up with involved departments to ensure requests are handled in a timely manner.
  • Organize and maintain documents and records up to date, promoting an efficient work environment.

Requirements

  • Previous experience in administrative or support roles.
  • Strong verbal and written communication skills.
  • Degree in Administration, Technology, or related fields.
  • Proficiency with Microsoft Office tools.
  • Strong organizational skills and attention to detail.
  • Experience in process management or service delivery.
  • Must reside in São Paulo and be available for on-site work.
  • You will stand out if you have:
  • Knowledge of project management tools
  • Familiarity with team or resource management systems
  • Knowledge of GSuite (Google Sheets, Google Docs, and Google Slides)
Benefits
  • Health and dental insurance
  • Meal and grocery vouchers
  • Childcare assistance
  • Enhanced parental leave
  • Partnerships with gyms and health and wellness professionals via Wellhub (Gympass/TotalPass)
  • Profit Sharing (PLR)
  • Life insurance
  • Continuous learning platform (CI&T University)
  • Discount club
  • Free online platform focused on physical and mental health and well-being
  • Pregnancy and responsible parenting course
  • Partnerships with online course platforms
  • Language learning platform
  • And many others
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process managementservice deliveryadministrative supportequipment logisticsresource management
Soft Skills
strong verbal communicationstrong written communicationorganizational skillsattention to detail