CI&T

Salesforce Developer – Marketing Cloud

CI&T

full-time

Posted on:

Location Type: Hybrid

Location: Brazil

Visit company website

Explore more

AI Apply
Apply

Tech Stack

About the role

  • Configure and implement automated journeys in Marketing Cloud for appointment, exam and procedure confirmations via digital channels (WhatsApp, Email, SMS)
  • Develop intelligent segmentations based on patient profile, care history and behavioral data
  • Implement lead acquisition, awareness and retention campaigns
  • Configure integrations between Marketing Cloud and Service Cloud/Health Cloud/Data Cloud
  • Implement NPS and post-care feedback journeys
  • Develop personalized communication templates in compliance with LGPD (Brazilian General Data Protection Law)
  • Create and monitor campaign performance dashboards (ROI, conversion, CAC)

Requirements

  • 3+ years of experience with Salesforce Marketing Cloud (Journey Builder, Automation Studio, Email Studio, CloudPages)
  • Experience with AMPscript and/or SSJS
  • Knowledge of Marketing Cloud integration with Sales/Service Cloud and Data Cloud
  • Experience with Marketing Cloud APIs and connector configuration
  • Marketing Cloud Email Specialist or Marketing Cloud Administrator certification (preferred)
  • Experience in the healthcare sector is a plus
  • Intermediate English
Benefits
  • Health and dental insurance
  • Meal and food allowance
  • Childcare assistance
  • Extended parental leave
  • Partnerships with gyms and health and wellness professionals through Wellhub (Gympass) and TotalPass
  • Profit Sharing (PLR)
  • Life insurance
  • Continuous learning platform (CI&T University)
  • Discount club
  • Free online platform dedicated to physical and mental health and wellbeing
  • Pregnancy and responsible parenthood course
  • Partnerships with online course platforms
  • Language learning platform
  • And many others
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Salesforce Marketing CloudJourney BuilderAutomation StudioEmail StudioCloudPagesAMPscriptSSJSMarketing Cloud APIsconnector configurationcampaign performance monitoring
Soft Skills
communicationanalytical thinkingproblem-solvingorganizational skills
Certifications
Marketing Cloud Email SpecialistMarketing Cloud Administrator