Sales Operation Manager
CI&T
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Own and ensure end-to-end data accuracy, hygiene, and governance across CRM platforms (e.g., HubSpot, Pipedrive).
- Monitor and analyze pipeline health, revenue forecasts, and performance metrics to support strategic decision-making.
- Partner with Sales Leadership to align pipeline expectations, financial goals, and execution.
- Act as a key liaison between Sales, Marketing, Finance, and Operations teams to drive alignment and operational efficiency.
- Support lead management, sales enablement, and conversion optimization initiatives.
- Provide regular reporting and executive-level insights on performance, pipeline evolution, and budget execution.
- Support global sales operations, working across regions and business units.
- Contribute to process optimization and automation initiatives to scale sales operations.
- Organize and maintain sales playbooks, assets, and enablement materials.
- Support onboarding, training, and enablement initiatives with data-driven insights.
Requirements
- Strong written and verbal communication skills in English.
- Solid experience in Sales Operations, Sales Enablement, or Revenue Operations within B2B technology companies.
- Proven experience managing sales pipeline, forecasting, and performance analysis.
- Hands-on experience with CRM platforms (HubSpot preferred).
- Strong analytical and problem-solving skills, with comfort working with large datasets.
- Experience partnering with senior leadership and cross-functional stakeholders.
- Proactive, detail-oriented, and solution-driven mindset.
- Bachelor’s degree in Business, Finance, Marketing, or related fields.
- Nice to Have / Differentials
- Experience with financial operations, budget tracking, or vendor funding.
- Exposure to global or multi-region sales operations.
- Experience supporting variable compensation processes.
- Familiarity with marketing automation tools.
- Strong reporting and data visualization skills.
- Experience in process automation and scalable operations.
Benefits
- Health and dental insurance
- Meal and food allowance
- Childcare assistance
- Extended paternity leave
- Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;
- Profit Sharing and Results Participation (PLR);
- Life insurance
- Continuous learning platform (CI&T University);
- Discount club
- Free online platform dedicated to physical, mental, and overall well-being
- Pregnancy and responsible parenting course
- Partnerships with online learning platforms
- Language learning platform
- And many more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data accuracydata hygienedata governancesales pipeline managementforecastingperformance analysisprocess optimizationautomationreportingdata visualization
Soft skills
written communicationverbal communicationanalytical skillsproblem-solvingdetail-orientedsolution-drivenproactivecollaborationstakeholder managementorganizational skills
Certifications
Bachelor’s degree in BusinessBachelor’s degree in FinanceBachelor’s degree in Marketing