Client Advocate – Construction

Christensen Group Insurance

Client Advocate handling daily client management and servicing for construction business insurance. Coordinating with clients on various inquiries and policy management tasks.

Posted 6/30/2026full-timeMinnesota • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Provide day-to-day client management and servicing
Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions).
Process incoming mail (postal, email and/or faxes) for the team and distribute to team
Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle
Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery
Deliver policies as directed by Producer/Client Manager/Account Executive
Request and prepare policy endorsements
Issue certificates of insurance and deliver Special Handling Certificates to Client Manager/Account Executive
Process client monthly reports
Process premium audits and deliver disputed audits to Client Manager/Account Executive
Follow agency procedures for EPIC (client management system).
Perform other duties as assigned.

Requirements

What you’ll need

At least 2 years of Business Insurance customer service experience, preferably with a construction book of business (required).
Ability to service a business insurance book of business with little to no guidance (required).
Ability to work in a team setting (required).
Microsoft Office experience, specifically Word and Excel (required).
Detail-oriented (required).
Ability to organize and prioritize work responsibilities (required).
Excellent communication skills – verbal and written (required).
Active Resident Property and Casualty insurance license (required).
Epic experience (preferred).
Ability to navigate insurance carrier websites (preferred).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Christensen Group Insurance Website LinkedIn All Job Openings 201 - 500 employees Sometimes, a secure tomorrow requires a bit of imagination. Over the better part of a century, we've learned where to get to creative and where to play the numbers. Our independence allows us to leverage this specialized knowledge to get ahead of your risks and plan for the future you envision. Once we understand the nuances of your story we can bend the ear of our carriers to design and refine a solution that will deliver for you, your business, and the employees who make your success possible. Client Advocate – Construction Job not on LinkedIn 🔥 59 minutes ago 🏢 Minnesota – Onsite 💵 $55k - $70k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🗣️ Customer Advocate 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide day-to-day client management and servicing
Support team in handling of calls/emails and investigates questions and concerns from insured (Billing, Change Requests, Certificates, Auto ID Cards, Basic Policy questions).
Process incoming mail (postal, email and/or faxes) for the team and distribute to team
Process cancellation notices/non-payment issues; Advise Client Manager/Account Executive to handle
Review policies, send change request to companies, update schedules and applications, and prepare for policy delivery
Deliver policies as directed by Producer/Client Manager/Account Executive
Request and prepare policy endorsements
Issue certificates of insurance and deliver Special Handling Certificates to Client Manager/Account Executive
Process client monthly reports
Process premium audits and deliver disputed audits to Client Manager/Account Executive
Follow agency procedures for EPIC (client management system).
Perform other duties as assigned. 🎯 Requirements
At least 2 years of Business Insurance customer service experience, preferably with a construction book of business (required).
Ability to service a business insurance book of business with little to no guidance (required).
Ability to work in a team setting (required).
Microsoft Office experience, specifically Word and Excel (required).
Detail-oriented (required).
Ability to organize and prioritize work responsibilities (required).
Excellent communication skills – verbal and written (required).
Active Resident Property and Casualty insurance license (required).
Epic experience (preferred).
Ability to navigate insurance carrier websites (preferred). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Policy ProcessingClient ManagementChange Request HandlingPremium AuditsCertificate Issuance

Soft Skills

Excellent Communication SkillsTeam CollaborationOrganizational SkillsPrioritization Skills

Certifications

Active Resident Property and Casualty Insurance License