Development Operations Associate

Chicago Sun-Times

Development Operations Associate supporting fundraising operations at Chicago Public Media. Responsible for gift processing, data management, and donor acknowledgment workflows in a hybrid role.

Posted 5/8/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $49,200 - $59,000 per yearWebsite

About the role

Key responsibilities & impact

Own the accurate and timely processing of all philanthropic gifts, including:
Process all Development gifts and pledges in the CRM in coordination with the finance team
Ensure data accuracy of constituent data, financial data, and reporting data
Monitor pledge schedules and payment timelines
Build and maintain reports as they relate to other areas of responsibilities within the job description.
Monitor donor data managed with the CRM and provide support to ensure accuracy and standards of all Development donor data.
Manage the operational execution of gift acknowledgments:
Produce and distribute Development donor acknowledgment letters in a timely manner
Maintain acknowledgment timelines and standards
Maintain acknowledgment templates
Manage the operational execution of Development tax letters:
Produce and distribute annual donor tax letters for Development donors
Provide data and tracking support for fundraising events and future campaigns:
Manage event gift tracking
Support registration data workflows
Provide on-site support for Development events in coordination with the Events and Stewardship Manager.

Requirements

What you’ll need

Minimum of 2 years of professional experience in development operations, database management, or administrative operations
Excellent writing and communication skills, with the ability to draft professional correspondence and internal documentation.
Experience working with CRM systems to maintain data integrity and streamline operations.
Strong attention to detail with a commitment to accuracy in data entry and record-keeping.
Excellence in Excel or Google Sheets, including the ability to organize complex data sets and utilize advanced functions.
Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
Ability to manage repetitive but high-accuracy workflows, ensuring consistency and quality in daily operations.
Experience with Revolution CRM (preferred)
Experience in nonprofit fundraising and an understanding of donor cultivation cycles (preferred)
Familiarity with gift processing workflows, including gift entry, acknowledgment, and reconciliation (preferred).

Benefits

Comp & perks

medical
dental
vision
vacation
holidays
life insurance
disability coverage
retirement savings
commuter benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database managementdata entrydata integrityExcelGoogle Sheetsgift processingreportingacknowledgmentreconciliationevent tracking

Soft Skills

writing skillscommunication skillsattention to detailorganizational skillsprioritizationworkflow managementquality assurancetimelinesssupport skillscollaboration