Retail Manager

Chemist Warehouse

Retail Manager leading staff, customer service, recruitment, and stock operations at Amcal Coburg. Supporting Sigma Healthcare’s Australian pharmacy network alongside the Managing Pharmacist.

Posted 8/26/2026full-timeCoburg • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates effective leadership and management skills in coordinating staff recruitment, training, and development while ensuring adherence to organizational policies and Occupational Health and Safety standards. Proficient in problem-solving and maintaining a cooperative culture within the pharmacy environment.

Highest-signal resume keywords

Leadership SkillsCustomer Service SkillsProblem-Solving SkillsAttention to DetailNational Criminal History Check Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Staff RecruitmentStaff TrainingOccupational Health and SafetyStock ReplenishmentComputer Systems Proficiency

Soft Skills

Effective CommunicationDedicated Work Ethic

Certifications & Qualifications

Working Rights

About the role

Key responsibilities & impact

Lead and manage employees alongside the Managing Pharmacist
Assist with customer service queries
Coordinate staff recruitment
Coordinate staff training and development activities
Ensure organisational policies and procedures are followed
Maintain workplace Occupational Health and Safety
Resolve staffing issues and stock discrepancies
Support and contribute to a cooperative organisational culture
Work in the pharmacy throughout the shift, including standing for long periods and replenishing stock

Requirements

What you’ll need

Ability to manage underperforming staff and other staffing issues
Dedicated work ethic
Effective leadership and management skills
Efficient problem-solving skills
Excellent customer service skills
Attention to detail and accuracy
Proficiency in using computer systems
Strong communication skills among all stakeholders
Must meet National Criminal History Check requirements
Must hold appropriate working rights
Ability to work standing for long periods
Ability to perform repeated movements and lift heavier items during stock replenishment

Benefits

Comp & perks

Ongoing training and support to grow your career
Staff discounts
Recognition and regular celebrations
Confidential Employee Assistance Program (EAP)
Flexible rosters to support work-life balance
Service recognition
End-of-year awards