Retail Manager

Chemist Warehouse

Retail Manager leading employees and store operations at Chemist Warehouse, Australia’s pharmacy network. Coordinating recruitment, training, customer service, workplace safety, staffing issues, and stock discrepancies.

Posted 8/6/2026full-timeSunbury • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates effective leadership and management skills while ensuring compliance with organisational policies and procedures. Proficient in customer service, problem-solving, and maintaining workplace safety standards.

Highest-signal resume keywords

Leadership SkillsCustomer Service SkillsProblem-Solving SkillsStaff ManagementOccupational Health and Safety

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Staff RecruitmentStaff Training and DevelopmentComputer Systems ProficiencyStock ReplenishmentAttention to Detail

Soft Skills

Effective CommunicationDedicated Work EthicCooperative Culture Support

Certifications & Qualifications

National Criminal History CheckAppropriate Working Rights

About the role

Key responsibilities & impact

Lead and manage employees while working alongside the Managing Pharmacist
Assist with customer service queries
Coordinate staff recruitment
Coordinate staff training and development activities
Ensure organisational policies and procedures are followed
Maintain workplace Occupational Health and Safety
Resolve staffing issues and stock discrepancies
Support and contribute to a cooperative organisational culture

Requirements

What you’ll need

Ability to manage underperforming staff and staffing issues
Dedicated work ethic
Effective leadership and management skills
Efficient problem-solving skills
Excellent customer service skills
Eye for detail and accuracy
Proficiency in using computer systems
Strong communication skills among all stakeholders
Must meet National Criminal History Check requirements
Must hold appropriate working rights
Ability to stand for long periods
Ability to repeat the same movements
Ability to use hands to handle, control, or feel objects, tools, or controls
Stock replenishment may involve repeated movements and lifting heavier items

Benefits

Comp & perks

Ongoing training and support to grow your career
Staff discounts
Recognition and regular celebrations
Confidential Employee Assistance Program (EAP)
Flexible rosters to help balance work and life
Service recognition
End-of-year awards