You will become an expert on Checkly and the Monitoring space, helping drive the Monitoring as Code revolution, and solve real customer problems.
You will work with some of our most valuable customers in different stages across pre-sales.
You will assist prospects with the technical evaluation of Checkly, from first demo to the successful implementation of Checkly. You will own this process.
You will speak with our customers directly and share your learnings with Product and Engineering, helping shape Checkly.
As part of your role you will assist in continuously improving technical documentation, processes and policies.
During your onboarding you will be involved in our Customer Support to learn our platform inside out and understand our customers. After that, you will chip in Support when needed from time to time.

Requirements

Strong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred).
Relevant experience working in a Solutions Engineering role, ideally in dev-tools SaaS environment.
Ability to use AI tools to accelerate customer-facing work: researching prospect environments, generating tailored demo code, building proof-of-concept repos etc.
Ability to be autonomous and self-motivated in a remote-first work environment, while you also enjoy getting to know your colleagues and helping others.
Exceptional empathy and curiosity. You love working with customers and take pride in seeing them succeed.
Proactive and ownership-oriented mindset to help build long-lasting partnerships with Checkly’s customers.
Excellent spoken and written English skills.
Located in the US (ET or CT time zones).

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavascriptNode.jsdebuggingtechnical evaluationdemo codeproof-of-conceptMonitoring as Code

Soft Skills

empathycuriosityautonomyself-motivationproactive mindsetownershipcommunication