Donor Relations Manager
Central Council Tlingit Haida
full-time
Posted on:
Location Type: Office
Location: Juneau • Alaska • 🇺🇸 United States
Visit company websiteSalary
💰 $78,526 per year
Job Level
JuniorMid-Level
About the role
- Build, implement, and manage a comprehensive donor relations program to include recognition and retention activities.
- Coordinate logistics for supporters and potential partners visiting the Tribe.
- Ensure consistent and accurate communication with donors and prospective donors, as well as timely follow up.
- Manage sensitive and confidential matters with a high level of professionalism and diplomacy.
- Assist in the planning, organizing, and executing special events and activities.
- Work with Communications Department to collaborate on recognition for donor milestones, production of letters, postcards, and reporting of donor funds and other written collateral as needed.
- Organize and maintain accurate donor record files.
- Other duties as assigned.
Requirements
- Bachelors degree in related field; Equivalent experience may be substituted.
- Two (2) years of experience in fundraising, sponsorships, or other relationship building and retention focus area.
- Experience in donor relations, fundraising, event planning, or comparable experience in a customer-service setting.
- Proven track record with managing and growing a donor program or similar customer-service engagement effort.
- Strong project management and organizational skills: ability to work both independently and as part of a team on a variety of projects simultaneously, manage his/her time effectively to meet deadlines, and gracefully navigate competing priorities.
- Excellent customer service skills including a demonstrated track record of follow through and personalized response and resolution of issues.
- Excellent communication skills: ability to exercise diplomacy, gather information from others and synthesize information; and provide clear written or verbal communication to internal and external partners.
- Advanced knowledge of Microsoft Office Suite, including Microsoft Outlook, Word, Excel, and PowerPoint.
- Ability to maintain accurate, complete, and confidential records.
- Familiarity with Tlingit, Haida, and Tsimshian cultures.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fundraisingdonor relationsevent planningproject managementcustomer service
Soft skills
organizational skillscommunication skillsdiplomacytime managementfollow through