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CENTERLIGHT

RN Care Manager – Complex Care & High Utilizer Management

CENTERLIGHT

. The RN Care Manager – Complex Care & High Utilizer Management is responsible for the comprehensive management of participants who exhibit high utilization of outpatient services.

Posted 5/7/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact
  • The RN Care Manager – Complex Care & High Utilizer Management is responsible for the comprehensive management of participants who exhibit high utilization of outpatient services.
  • Provide advanced clinical oversight, risk stratification, and proactive outreach to ensure participants receive timely, coordinated, and appropriate care.
  • Collaborate closely with medical providers, behavioral health specialists, and operational leaders to develop and implement strategies that reduce avoidable utilization.
  • Deliver ongoing care, support, and health education to participants with chronic illnesses.
  • Oversee the referral process for high-risk and complex participants to ensure clinical appropriateness and timeliness.
  • Monitor utilization patterns and proactively engage participants to reduce unnecessary service use.

Requirements

What you’ll need
  • BSN required
  • Current Registered Nurse (RN) license in New York State
  • Certification in Case Management (CCM) or equivalent, preferred
  • 3+ years of clinical experience in chronic disease management, care coordination, or case management
  • Experience working with high‑risk, medically complex, or high‑utilizing populations
  • Strong assessment, communication, and interdisciplinary collaboration skills.
  • Experience in PACE, MLTC, Managed Care, or high‑risk care management preferred
  • Prior experience with behavioral health integration or complex psychosocial case management preferred

Benefits

Comp & perks
  • Health insurance
  • Flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
chronic disease managementcare coordinationcase managementrisk stratificationclinical oversighthealth educationutilization monitoringbehavioral health integrationpsychosocial case management
Soft Skills
assessmentcommunicationinterdisciplinary collaboration
Certifications
BSNRegistered Nurse (RN) licenseCertification in Case Management (CCM)