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Senior Manager, Quality Improvement
Centene CorporationSenior Manager leading quality improvement initiatives for Centene, a national healthcare organization serving 28 million members. Overseeing data analysis, NCQA accreditation, audits, and provider quality programs.
Posted 8/5/2026full-timeRemote • Iowa, Kansas • 🇺🇸 United StatesSenior💰 $107,700 - $199,300 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality management and improvement initiatives, with a strong focus on NCQA accreditation, data analysis, and cross-functional team leadership. Proven ability to enhance processes and services while ensuring compliance with contractual and regulatory requirements.
Highest-signal resume keywords
Quality Management ExperienceNCQA Accreditation KnowledgeData Analysis SkillsCross-Functional Team LeadershipHEDIS and CAHPS Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Improvement InitiativesData AnalysisProcess ImprovementReport GenerationAudit Management
Soft Skills
LeadershipCollaborationCommunicationProblem-SolvingSupervisory Skills
Tools & Technologies
Quality Assessment ToolsAudit ToolsWork Management Tools
Industry Keywords
HealthcareContractual ComplianceQuality of CarePerformance ManagementProvider Quality Improvement
About the role
Key responsibilities & impact- Provide leadership and direction for continuous quality improvement initiatives
- Improve efficiency, processes, quality of care, and services
- Provide and analyze reports to identify trends and opportunities
- Recommend initiatives to improve quality of care and services
- Oversee NCQA accreditation and compliance with contractual requirements
- Coordinate company-wide quality assessment and improvement activities
- Coordinate annual file audits and other quality-related initiatives with Corporate
- Manage and implement work tools, processes, reports, and audit tools
- Recommend quality improvement opportunities and develop and implement solutions with management, the Quality Improvement Committee, and other committees
- Provide feedback to rectify errors and prevent further inconsistencies
- Oversee monthly and quarterly reports and data to identify trends, improvement opportunities, and interventions
- Maintain policies and operating procedures and align goals with internal and external guidelines
Requirements
What you’ll need- Bachelor’s degree in Business, Healthcare, or related field
- 5+ years of quality management experience or equivalent leadership experience
- Experience as a lead in a functional area
- Experience managing cross-functional teams on large-scale projects or supervisory experience
- Supervisory experience including hiring, training, assigning work, and managing staff performance
- Experience or understanding of HEDIS, CAHPS, Star Ratings, gap closure, and provider quality improvement initiatives
- Ability to analyze data, identify process improvements, and build partnerships with providers and cross-functional teams
- Knowledge of NCQA accreditation and contractual compliance requirements
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plans
- Stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Equal opportunity employer committed to diversity
- Accommodation support for candidates