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LTSS Service Care Coordinator
Centene CorporationLTSS care coordinator supporting HIV Waiver members through assessments, care plans, and community referrals. Coordinating Centene healthcare services with providers, families, and community resources.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management, including developing personalized service care plans and coordinating with healthcare providers to ensure quality and cost-effective outcomes. Proficient in regulatory compliance and effective communication with members, families, and caregivers.
Highest-signal resume keywords
Care ManagementPersonalized Service Care PlansRegulatory ComplianceIn-Home AssessmentsCase Management Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationNeeds AssessmentResource IdentificationDocumentationQuality Improvement
Soft Skills
Interpersonal CommunicationLeadership FeedbackAdvocacy
Certifications & Qualifications
Registered Nurse LicenseSocial Work License
Industry Keywords
Long-Term CareHealthcare OutcomesCommunity ResourcesSubstance AbuseDysfunctional Family Systems
About the role
Key responsibilities & impact- Develop, assess, and coordinate holistic care management activities for quality, cost-effective healthcare outcomes
- Develop or assist with personalized service care plans for long-term care members
- Educate members and families/caregivers on available services and benefits
- Evaluate member needs and available resources and facilitate appropriate care plans
- Identify providers, specialists, and community resources for long-term care
- Coordinate between members/families/caregivers and care provider teams to ensure services are accessible
- Provide resource support for employment, housing, participant direction, independent living, justice, and foster care needs
- Monitor care plans, member status, and outcomes and recommend updates based on member needs
- Interact with long-term care healthcare providers and partners
- Collect, document, and maintain member information and care management activities for regulatory compliance
- Perform on-site visits to assess member needs and collaborate with providers and resources
- Facilitate education on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
- Provide leadership feedback on opportunities to improve quality of care and service delivery
- Perform other assigned duties and comply with policies and standards
Requirements
What you’ll need- Bachelor's degree and 1 year of related experience
- For Illinois Brain Injury/HIV/AIDS Plan: meet one of the following: Illinois-licensed Registered Nurse with a bachelor's degree in nursing, social work, social sciences, or counseling; four years of case management experience; certified or licensed social worker with a bachelor's degree in social work, social sciences, or counseling; a Master of Social Work; or an unlicensed social worker with a bachelor's degree in social work, social sciences, or counseling
- Experience working with addictive and dysfunctional family systems
- Experience working with racial and ethnic minorities
- Experience working with homosexuals and bisexuals
- Experience working with persons with AIDS
- Experience working with substance abusers
- Preference for applicants residing within one hour of Elgin, Hoffman Estates, Lincolnwood, Morton Grove, Niles, Schaumburg, Skokie, or Streamwood, Illinois
- Preference for past case management, advocacy, or home visits/community travel experience
- Ability to work Monday through Friday, 8:00 a.m.–4:30 p.m. Central Time with a 30-minute lunch
- Ability to conduct in-home and on-site member visits and 50% local travel
- Compliance with all policies and standards
Benefits
Comp & perks- Competitive pay
- Health insurance
- 401K plans
- Stock purchase plans
- Tuition reimbursement
- Paid time off
- Holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation