LTSS Service Care Coordinator

Centene Corporation

Care Coordinator managing physical disability and aging waiver members’ needs. Ensuring quality healthcare outcomes through personalized service plans and resource coordination in Chicago.

Posted 7/23/2026full-timeChicago • Illinois • 🇺🇸 United StatesJunior💰 $23 - $39 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and coordinating long-term care plans, conducting comprehensive assessments, and providing education to members and their families. Proficient in ensuring compliance with healthcare regulations and enhancing quality of care through effective resource management.

Highest-signal resume keywords

Long-Term Care ManagementComprehensive AssessmentsCare Plan DevelopmentHealthcare ComplianceMember Education

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care ManagementService Plan DevelopmentResource CoordinationOutcome MonitoringAssessment Skills

Soft Skills

Interpersonal CommunicationCollaborationProblem-SolvingFeedback Provision

Certifications & Qualifications

RN License in IllinoisLPN License

Industry Keywords

Holistic Care ManagementElderly CareHealthcare OutcomesCost-Effective HealthcareRegulatory Compliance

About the role

Key responsibilities & impact

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes
May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs
Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
Provides resource support to members and their families/caregivers for various needs based on service assessment and plans
Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate
Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner

Requirements

What you’ll need

Requires a Bachelor's degree and 1 year of related experience
RN licensed in Illinois OR Bachelor or Master’s Degree in human services related field OR LPN with one (1) year experience in conducting comprehensive assessments and provision of formal service for the elderly

Benefits

Comp & perks

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules