LTSS Service Care Manager

Centene Corporation

LTSS Service Care Manager assisting long-term care members with personalized service plans. Evaluating needs, coordinating care, and educating families in Kansas.

Posted 7/9/2026full-timeRemote • Kansas • 🇺🇸 United StatesJuniorMid-Level💰 $27 - $49 per hourWebsite

About the role

Key responsibilities & impact

Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes
Develops personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available
Evaluates the needs of the member, resources available, and recommends/facilitates the plan for the best outcome
Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and community resources needed
Coordinates as appropriate between the member and/or family/caregivers and the care provider team
Provides resource support to members and families/caregivers for various needs
Monitors care plans/service plans, member status and outcomes, and provides recommendations based on identified member needs
Interacts with long-term care healthcare providers and partners
Collects, documents, and maintains long-term care member information
Performs home and/or other site visits to assess member’s needs
Provides and/or facilitates education to long-term care members and their families/caregivers

Requirements

What you’ll need

Requires a Bachelor's degree and 2 – 4 years of related experience
Individuals with a Bachelor’s degree in health, human, social work or education services with one or more years of qualifying experience
High school degree or equivalent and three years of qualifying experience with case management of the aged, including management of behavioral health conditions, or persons with physical or developmental disabilities, or HIV/AIDS population

Benefits

Comp & perks

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Care Plan DevelopmentNeeds AssessmentResource CoordinationDocumentation and Record KeepingBehavioral Health Management

Soft Skills

Interpersonal CommunicationEmpathyProblem-SolvingTeam Collaboration