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Head of Provider Operations
Centene CorporationExecutive overseeing provider network operations for health transformation and member engagement. Leading strategic initiatives in healthcare operations and ensuring regulatory compliance.
About the role
Key responsibilities & impact- accountable for the strategic leadership and oversight of all provider network operations
- direct the accurate, timely, and compliant management of provider data
- oversee and optimize the provider credentialing process
- champion initiatives to advance market service excellence by implementing process improvements
- lead and coordinate across the enterprise, facilitating cross-functional collaboration
- ensure unwavering compliance with all healthcare regulations, Centene policies
- promote and drive the adoption of industry best practices
- establish, monitor, and report on key performance indicators (KPIs)
Requirements
What you’ll need- Bachelor's Degree in business administration, healthcare management, or related field or equivalent experience required
- Master's Degree in a related field preferred
- Minimum of 15 years’ experience in healthcare operations, with at least 5 years in a leadership capacity overseeing provider network functions
- Demonstrated expertise in provider data management, credentialing processes, and regulatory compliance within a large healthcare organization
- Exceptional leadership, communication, and organizational skills, with a proven ability to drive cross-functional collaboration and performance outcomes
- Proven ability to drive transformation at scale
- Strategic thinking and advanced problem-solving capabilities
- Strong analytical skills and meticulous attention to detail
- Proficiency in provider data operations functions (i.e. credentialling, roster management, issue intake and resolution, etc.)
- Excellent interpersonal, negotiation, and stakeholder engagement skills
Benefits
Comp & perks- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
provider data managementcredentialing processesregulatory complianceperformance indicatorsdata operations functionsissue intake and resolutionroster managementprocess improvementshealthcare operationsstrategic leadership
Soft Skills
leadershipcommunicationorganizational skillscross-functional collaborationstrategic thinkingproblem-solvinganalytical skillsattention to detailinterpersonal skillsnegotiation