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Bilingual Retention Field Representative
Centene CorporationRetention Representative responsible for retaining membership in Bronx communities. Engaging with members through outreach and assisting with Fidelis Care products while ensuring compliance with policies.
About the role
Key responsibilities & impact- Retaining current membership in assigned territory
- Conducting telephonic and field outreach including community events
- Assisting with Fidelis Care products
- Ensuring compliance with regulatory and corporate policies
- Developing and maintaining relationships with existing members
- Documenting all interactions in the appropriate system
Requirements
What you’ll need- High School Diploma or GED required
- Associates Degree or Bachelors Degree preferred
- Minimum 1 year health care related experience preferred
- Minimum 1 year of customer service or sales experience preferred
- Driver’s License may be required by some plans
- Specific language skills may be required by some plans
Benefits
Comp & perks- health insurance
- 401K
- stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicesalesrelationship buildingcommunicationoutreach
Certifications
High School DiplomaGEDAssociates DegreeBachelors DegreeDriver’s License