Provider Engagement Communications – Training Specialist

Centene Corporation

Manage provider communications and training initiatives in healthcare services while ensuring regulatory compliance. Focus on strategic solutions for provider needs and liaising with marketing communications teams.

Posted 4/28/2026full-timeColumbia • Florida, South Carolina, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $70,100 - $126,200 per yearWebsite

About the role

Key responsibilities & impact

Manage provider communications and training activities for assigned business unit
Provide strategic solutions to business needs to include individual and group training needs while complying with state regulatory, contractual, and deliverable requirements
Manage the writing, design and production of provider newsletters, provider educational materials, Provider Network Management Plans, manuals, and website content while adhering to Corporate style guides and complying with state-mandated regulations
Serve as liaison between Corporate Marketing & Communications and other business units, adhering to company standards and the review and approval process
Review and audit provider communications and training material for accuracy
Develop training schedules and regularly evaluate core competencies associated with training initiatives
Review and revise policies, procedures and/or work processes to ensure development and adherence to best practices by the provider network management departments
Develop and administer role-based training programs, including the development of training material such as desktops, live demonstrations, FAQs, document templates, multimedia visual aids, video tutorials, and reference libraries to employ technologies and enhance training development programs specific to all provider network management departments
Manage client relationship management software and department inboxes, attend corporate training relevant to all provider network management departments and other duties as assigned

Requirements

What you’ll need

Bachelor's degree in a related field or equivalent experience
5+ years of provider relations, communications, or training experience

Benefits

Comp & perks

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

provider communicationstraining activitieswritingdesignproductionpolicy reviewprocedure revisiontraining program developmentcontent creationcore competency evaluation

Soft Skills

strategic solutionsliaisonaccuracy reviewbest practices adherenceclient relationship management

Certifications

Bachelor's degree