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LPC, LCSW, Psych RN – LTSS Service Care Manager
Centene CorporationCare Manager coordinating holistic care management for members with mental/behavioral health issues in Waco, Texas. Supporting member advocacy and collaborating with community resources for optimal care outcomes.
About the role
Key responsibilities & impact- Develops, assesses and coordinates holistic care management activities.
- Evaluates member service needs and develops or contributes to development of care plans/service plans.
- Evaluates the needs of the most complex and high risk members with mental/behavioral health needs.
- Acts as liaison and member advocate between the member/family, physician, and facilities/agencies.
- Supports members with primarily mental/behavioral health needs.
- Performs frequent home and/or other site visits to assess member needs and collaborate with resources.
- Provides and/or facilitates education to long-term care members and their families/caregivers.
- Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities.
- Educates on and coordinates community resources.
- Provides coordination of service authorization to members and care managers for various services based on service assessment and plans.
- Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources.
- Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system.
Requirements
What you’ll need- LCSW, LPC, or RN license with Psych/ Behavioral Health experience
- Master's degree in Mental Health or Social Work or Graduate from an Accredited School of Nursing and 2 – 4 years of related experience.
- Licensed Behavioral Health Professional or RN based on state contract requirements e.g., LCSW, LPC, or RN with Behavioral Health experience is required
- Clinical LPC, LCSW, or Psych RN with 3+ years of psychological admissions/intakes, medication management for mental health/ physical health conditions, care coordination, and discharge planning with adult (ages:18 - 65)
- 3+ years of clinical LPC, LCSW, Psych RN experience supporting members with primarily mental/behavioral health needs
- Direct work experience coordinating and managing healthcare/behavioral health services and personal assistance/social services
- Experience in FIELD-BASED roles or work in-patient behavioral health hospital, community health, home health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA)
- Current or previous government-sponsored healthcare experience preferred
- Critical thinking skills and ability to use nursing judgement to assess member’s health risks to ensure member safety.
- Strong clinical documentation and time management skills.
- Flexibility, resilience, and excellent interpersonal communication skills for member advocacy
- Reliable transportation is required.
Benefits
Comp & perks- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
care managementservice plansmental health assessmentcare coordinationdischarge planningclinical documentationmedication managementpsychological admissionsintakescommunity resource coordination
Soft Skills
critical thinkingnursing judgementtime managementinterpersonal communicationflexibilityresiliencemember advocacy
Certifications
LCSWLPCRN licenseLicensed Behavioral Health Professional