LTSS Service Care Manager – Behavioral Health
Centene Corporation
LTSS Care Manager
Centene Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $27 - $48 per hour
Job Level
JuniorMid-Level
About the role
- Develop, assess, and coordinate holistic care management activities for long-term care members
- Develop personalized service care plans/service plans and educate members and families/caregivers on services and benefits
- Evaluate member needs, resources available, and recommend/facilitate plans for best outcomes
- Develop ongoing long-term care plans/service plans and identify providers, specialists, and community resources
- Coordinate between member/family/caregivers and care provider team to ensure services are accessible
- Provide resource support to members and families/caregivers for various needs (employment, housing, participant direction, independent living, justice, foster care)
- Monitor care plans, member status and outcomes and provide recommendations to care plans
- Interact with long-term care healthcare providers and partners to ensure member needs are met
- Collect, document, and maintain member information and care management activities for compliance with state, federal, and third-party payer regulators
- Perform home and/or other site visits to assess member needs and collaborate with healthcare providers and partners
- Provide/facilitate education to members and families/caregivers on procedures, provider instructions, service options, referrals, and benefits
- Provide feedback to leadership on opportunities to improve quality of care and service delivery
- Perform other duties as assigned
Requirements
- Florida Residency Required
- Must live in West Palm Beach County
- comfortable traveling up to 75% within a 30-mile radius
- Bilingual English/Spanish Highly Preferred
- Case Management exp preferred
- Requires a Bachelor's degree and 2 – 4 years of related experience or equivalent experience
- RN or LCSW required
