Drives the collaboration with business and IT stakeholders to translate complex business requirements into comprehensive functional and non-functional technical specifications
Gathers and validates business / technology requirements to establish scope and parameters of requirements and define project impact, outcome criteria, and metrics
Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards
Translates conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers / project team
Creates systems and business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team
Interprets user requirements into feasible options and communicate these back to the business stakeholders
Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary
Communicates changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood
Plans and coordinates user acceptance testing (UAT)
Monitors and review levels of IT services specified in the service-level agreements (SLAs) with the business
Research, reviews, and analyzes the effectiveness and efficiency of existing requirement gathering processes and develop strategies for enhancing or further leveraging these processes; quantify potential efficiency opportunities and track accordingly
Maintains system protocols by writing and updating procedures
Provides references for users by writing and maintaining user documentation; provide help desk support; train users
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Involved in clarifying requirements and implementing solutions that meet the business needs
Documents business requirements and potential solutions for system functionality and reporting needs
Performs other duties as assigned
Complies with all policies and standards

Requirements

A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
4 – 6 years of related experience
Experience with Data Processing
Knowledge of health care payer business functions and operations
Knowledge of Agile Software Development; Software Development Life Cycle

Benefits

competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
a flexible approach to work with remote, hybrid, field or office work schedules

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data processingbusiness requirements analysisfunctional requirements documentationuser acceptance testingsystems modelingtechnical report preparationprocess enhancement strategiesrequirements trackingservice-level agreements monitoringuser documentation

Soft Skills

collaborationcommunicationanalytical thinkingproblem-solvingstakeholder managementorganizational skillsattention to detailadaptabilitytrainingproject management