Salary
💰 $68,700 - $123,700 per year
About the role
- Plans, organizes, monitors, and oversees projects utilizing cross functional teams to deliver defined requirements and meet company strategic objectives
- Manage the full project life cycle including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment, and closure
- Utilize corporate and industry standard project management tools and techniques to effectively manage projects
- Assist with establishment and maintenance of corporate project management methodology and other department procedures
- Maintain detailed project documentation including meeting minutes, action items, issues lists, and risk management plans
- Effectively communicate project status to all stakeholders
- Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks
- Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and company's objectives
- Provide functional and technical knowledge across multiple business and technical areas
- Monitor the creation of all project deliverables to ensure adherence to quality standards including design documents, test plans, training materials, and operations documentation
- Create and communicate project milestone documents, dashboards, ROI tables, and departmental success metrics
- Primarily remote with 10% travel expectation
Requirements
- Candidates must reside within California to be considered for the position
- 3+ years of project management experience
- Bachelor's degree in related area or equivalent experience
- PMP or CAPM certification preferred
- Experience working with and leading diverse groups and matrix managed environments
- Proficient with project management tools, MS-Project or other project management software, and MS-Office applications
- Healthcare experience preferred
- Strong Project Management skillset
- Prior experience with issue management in Call Center environment and/or Appeals & Grievances
- Reporting knowledge