Senior Business Transformation Manager
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Missouri, Ohio, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $105,600 - $195,400 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Through collaboration with the business and IT, lead programmatic efforts to drive operational efficiency
- Results achieved through assessment benchmarking, customer journey mapping, current and future state process flows and gap analytics, strategic recommendations, financial optimization, organizational change management, governance, and implementation
- Additionally responsible for coaching and mentoring associates
- Establish as a strategic partner through gaining knowledge of the business / technology, building trust, and demonstrating value
- Provide guidance and leadership and encourage collaboration to diverse, cross-functional stakeholders
- Make independently ideated, informed business recommendations
- Leads jumbo initiatives (defined as impacted 1k+ people, 3-5 business functions, or 75%+ reengineering of an existing process)
- May act in a support role for enterprise transformation initiatives (defined as impacting 5k+ people, 5+ business functions, or creating / full replacement of an enterprise process)
- Lead large scale workshops including all levels (i.e., individual contributor to Executive leadership) of employees through strategic, organization design, technology prioritization decisions, root cause analysis, and process mapping
- Execute external research and the Capability Maturity Model to develop and execute an initiative scope specific diagnostic tool
- Lead validation and results consolidation into a high quality, executive deliverable, which includes findings and multi-year strategic roadmap to address identified opportunities
- Independently identify, establish, and quantify measurable business benefits (financial/non-financial) achieved as a result of services provided including: business/technical transformation, customer centricity, operational excellence, organizational change management, and strategic planning
- Assist / coach associates as needed
- Demonstrate thought leadership through out of the box thinking and leveraging Healthcare Industry knowledge
- Demonstrate leadership qualities of mentoring, purpose driven thinking, principled agility and being focused driven through results oriented actions
- Performs other duties as assigned
- Complies with all policies and standards
Requirements
- Bachelor’s degree in related field or equivalent years of experience
- 5+ years of experience in at least two of the following: process improvement/transformation, business/financial analysis, external consulting/auditing/risk analysis, customer journey/experience, organizational change management, IT solution/architecture, project management
- Organizational Change Management (PROSCI, Six Sigma CAP, Kotter, Bridge’s Rogers Kubler), CEX, CMMI, Six Sigma, PMP preferred
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process improvementbusiness analysisfinancial analysiscustomer journey mappingorganizational change managementIT solution architectureproject managementgap analyticsstrategic planningroot cause analysis
Soft skills
leadershipcoachingmentoringcollaborationcommunicationtrust buildingstrategic thinkingresults orientedthought leadershippurpose driven thinking
Certifications
Bachelor's degreePROSCI certificationSix Sigma CAPPMP certification