Manager

• Manages care coordination activities to assigned members
• Ensures appropriate services are delivered by providers
• Monitors and reviews member support care coordination activities
• Oversees and approves assigned caseloads of care coordination team
• Partners with care coordination management team leaders to ensure effective care
• Ensures standards of practice and policies are compliant
• Sets goals and objectives for care coordination team
• Provides feedback to team and other stakeholders
• Educates and provides guidance for care coordination team
• Helps management with onboarding, hiring, and training

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